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Televote
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A record breaking telephone voting service
The Televote service is now accepted as a major component in game shows, reality TV shows, entertainment, news polling and charity events. By using BT's Televote service for high volume television, radio and print based voting and polling, you can be assured that your customers' votes count.
Using Televote minimises the risk of your service "losing" calls, calls becoming "ineffective" or the service failing during a high profile event. This is because the service has a consistently high available capacity with 40 vote counting "nodes" evenly distributed throughout the UK.
During the finals of The X Factor and Strictly Come Dancing, The RIDE platform successfully answered over 12 million calls - the highest number of votes ever recorded in a single night. An incredible 191,000 votes were registered in a single minute and at the height of voting, over 1 million calls were taken in just 6 minutes.
No other voting platform in the UK has been close to successfully terminating this level and volume of calls. By using RIDE you can be safe in the knowledge that you are optimising your viewers voting experience.
Televote Reporting and management
Real-time statistics:
Votes are recorded instantaneously and vote totals are updated in seconds. Vote counts are available via a web-based reporting tool or via an automated telephone service.
Information includes:
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Total votes
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Votes since last reset
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Votes since mid-night
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Regional Breakdowns - countries and 8 UK regions
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ITV regions
In addition to the near real-time statistics our range of post event reporting enables you to generate an in-depth insight into caller behaviour.
Example reports include:
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Total votes
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Calls per minute
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Calls per second breakdowns
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Regional Stats Reports Multiple Calling Reports - viewer loyalty and repeat calling
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