Premium Rate Service

Intelligent Network Platform

BT's Intelligent Network platform, Horizon, enables customers to create advanced call routing plans, where an 090XX number can be translated to any one of a number of different deliver to numbers thereby maximising call throughput and revenue generation.

Advanced call routing features include:

• Divert on busy
• Geographic based routing
• Condition based routing e.g. sending calls to an alternative destination if the 1st one is busy
• Pre-set call delivery numbers
• Pre-recorded announcement
• Special date routing
• Day of the week / time of day routing

Call routing features and number plans can be managed and monitored on a single, web based administration tool, called Inbound Architect. For greater functionality, BT Service View can be used to design, build and launch new call routing plans. These tools allow real-time change management and performance monitoring. They are also powerful tools for the investigation and analysis of call routing issues and provide for "near real-time" corrective action.

Customers are able to calculate and manage their revenue share payments